Thank you for considering us for your Roofing and Home needs.
570 Nevada St., Suite L, Redlands, Ca. 92373
Open Office Hours
M-F: 7am – 5pm
S-S: 10am – 4pm
Get in Touch
We Can’t Wait to Make Your Ideas a Reality
Get In Touch
We believe the best way to facilitate a outstanding outcome is the personal connection between the client and contractor.
Alway be Available
Because people feel comforted knowing they can talk with someone at any time our customers have muliple lines of contact at all times- with a dedicated account representative that gives you there cell phone number in case of emergency to a CEO who is only a call away.
Go all-out for customer service.
Trust becomes fragile when customers have an issue with something. If they experience a problem and receive prompt, helpful and memorable customer service, they’ll think of you forever as a reliable brand.
But if you drop the ball, you’ll lose a customer forever and likely experience a dip in your reputation. Whenever you can, go all-out in your customer service. Don’t just turn to the most cost-efficient way to resolve a problem; make sure your customers feel heard and appreciated, and go out of your way to make them happy.
Under-promise and over-deliver.
Consumers don’t trust brands nearly as much as they used to, and one reason for this shift is that customers feel they’ve been lied to. Any time a customer feels as though he or she has been deceived or manipulated, in any way, that customers will likely part ways with the brand responsible.
Improve your security.
First, make sure your customers feel safe when they shop with you. Even if you aren’t selling your products through an ecommerce platform, customers will still be visiting your website, and the amount of safety they feel while there can play a significant role in how much they trust your brand.